Growth and development in the IT sector is the overriding expectation in 2013. The reliance of the economy on eCommerce is set to continue, with the boom in mobile devices increasing the ubiquity of internet use across all sectors.
In the face of a flagging high street, more and more businesses will look to improve IT operations. This Christmas bluntly demonstrated the power of eCommerce: retailers who failed to diversify online quickly enough, such as HMV failed. Those with a slick online operation, such as John Lewis and Debenhams, prospered.
As businesses jostle for position online, there will be a renewed focus on business intelligence as investors seek to learn more about their markets. Online rankings will become increasingly important to all businesses. The recent launch of Facebook’s Graph Search has yet to flex its muscle as a potential Google competitor, but will no doubt have implications for all business…
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